10:54AM August 12, 2021
Hi Lee, I am hoping this issue has been resolved. Our MSR Team is reaching out to you today to be sure. Please know that any time you hare having technical issues it is best to call our 24/7 Tech Support Team at 573-826-2371 option 3. They will help with trouble shooting and if we would need to send a technician out they will help to coordinate that effort. Thanks so much for your support of Callabyte.